How do I find my FYE VIP membership number? He just handed me a credit card sized card. What the cashier played off as me signing a regular receipt for identity verification was actually him making me sign up for that subscription. It stated "We're sorry to inform you of this, but if you did not cancel within the 30 day grace period, you must wait a year before you can cancel your account." What is the FYE VIP membership? Please everyone, raise hell with this one. Without consent. There are three ways to cancel your FYE Backstage Pass membership: Track all your paid subscriptions in one place, for free. Write to: f.y.e. Another option is to mail service@fyevip.com asking the support team to cancel your account. In this article, we'll be looking at each of these tlg fye vip cancel membership in detail. $12 a month is a little too much for coupons. I found out that the only way you agree to it is this: you know how when you use your credit card and you have to sign a slip? Then I was given a cancellation number. This company needs to shut down. The only way is to call a 1-800#. And you shouldn't either.. On February 11, 2015 I was shopping at fye for something for my dad's birthday. ARE YOU SERIOUS?! How do I get my money back from fye Backstage Pass? The following Monday I called and cancelled my card. Our Price: $29.99 At this point I'm really confused because she never told me she'd need this much, but I just went with it. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Key_News_9280 28 days ago. Line is your one-stop destination for all the information you need Platinum is a $25 annual payment that provides discounts at FYE only. How to cancel FYE Backstage Pass manually. If you want to jump the phone queue, use DoNotPay! More time goes by and still no gift card, so a little over a week ago I give up on the gift card and call to cancel before it charges me for the month. I guess the clerk just decided to add the card on and then after wrapping all the presents I found at least 2-3 packets of the same information, as well as cards detailing information on the VIP Backstage Pass. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. No Hidden Charges. FYE charged me $11.99 a month for 3 months before I caught it and had it stopped. Just thought I should let you know that it isn't a scam. Frustrated with paying for subscriptions you dont even use? I have called the store manager and have spoken to two people in corporate. Sit back and relax while we do the work. Bottom line: You will probably have to repeat yourself a few times. There's a 30 day free trial but you have to call and cancel it otherwise they charge you $11.99/month even if you haven't used it. Reddit and its partners use cookies and similar technologies to provide you with a better experience. After knowingly signing the receipt and looking over all the discounts I decided that same day I didn't want it. FYE - employees forced to push bsp vip 3. Submit a complaint and get your issue resolved. I swear if I see a charge on my card heads will roll. 2 credits for a total of $$155.00 deposited. Because, when people do sign up for the backstage pass, THEY ASK ABOUT IT FIRST! I filed a huge complaint and intend to have the representative fired who caused all of this grief. This company is nothing a but a bunch of ### who feel the need to push things on you, and then lie to you when you want to cancel your account. This store doesn't even carry the rewards card. Now tell me that doesn't sound misleading, especially because i have it in their own written words. I worked at a mall this holiday season and whenever I shopped at FYE the clerk would ask me if I wanted it and usually I would just say no thanks. Just show your mobile coupon and save! And RedNinja, they are doing this to people. To voice your concerns or raise a complaint, simply call When you want to cancel, be certain you have your cancelation number. FYE Backstage Pass VIP members can now enjoy discounts and savings through the convenience of a mobile app! Debit MC FYE BACKSTAGE PA BR 877 351 2131 NY, PENDING MC FYE BACKSTAGE PA BR 877 351 2131 NY, EFT VISA RF#618123797900 06/29 FYE BACKSTAGE PASS 877-, POS PURCHASE MC FYE BACKSTAGE PA BR 877 351 2131 NY, 5968_FYE BACKSTAGE PASS 877-35 1-2131 NYUS Trace #23689618, POS SIGNATURE PURCH MERCHANT PURCHASE TERMINAL FYE BACKSTAGE PASS 877 351 2 NY XXXXXX 04-29- 16, Visa Check Card FYE**BSP VIP 63553 1 NY MC, VISA PURCHASE FYE BACKSTAGE PASS 877-351-2131 NY-07-30 07.55.04, CHKCARDMC FYE BACKSTAGE PA BR 877 351 2131 NY, Visa Check Card MC FYE BACKSTAGE PA BR 877 351 2131 NY MC, auth #357678 07-22-2016 FYE BACKSTAGE PA 877-351-2131 NY, Point of Sale Debit L340 DATE 06-30 FYE BACKSTAGE PASS877-351-2131, POS Debit Visa Check card FYE BACKST ALBANY NYUS, CHECKcard FYE BACKSTAGE PAS 877-351-2131 NY RECURRING, RECURRING CHECK CARD PURCHASE FYE BACKSTAGE PASS 877-351-2131 NY, VISA DDA PUR 478930 FYE BACKSTAGE PASS 877 351 2131 * NY, POS PUR MC FYE BACKSTAGE PA BR 877 351 2131 NY, POS Debit FYE BACKSTAGE PASS 877-351-2131 NY, CHECKCARD MC FYE BACKSTAGE PA BR 877 351 2131 NY, PRE-AUTH MC FYE BACKSTAGE PA BR 877 351 2131 NY, POS SIGNATURE PURCH MERCHANT PURCHASE TERMINAL FYE BACKSTAGE PASS 877 351 2 NY XXXXXX 06-29- 16, POS SIGNATURE PURCH MERCHANT PURCHASE TERMINAL FYE BACKSTAGE PASS 877 351 2 NY XXXXXX 05-31- 16, EFT VISA RF#621120019600 07/29 FYE BACKSTAGE PASS 877-, 5968_FYE BACKSTAGE PASS 877-35 1-2131 NYUS Trace #9617617, 688263 RECUR PURCHASE FYE BACKSTAGE PA 877-351-2131 NY, POS SIGNATURE PURCH MERCHANT PURCHASE TERMINAL FYE BACKSTAGE PASS 877 351 2 NY XXXXXX 07-29- 16, POS REFUND MC FYE BACKSTAGE PA BR 877 351 2131 NY, FYE BACKSTAGE PASS 05-20 877-351-2131 NY BB&T; CHECK CARD RECURRING PYMT, CHECKcard FYE BACKSTAGE PASS 877-351-2131 NY RECURRING, 07/23/2016 FYE BACKSTAGE PASS 877-351-2131 NY, VISA AUTHORIZATION FYE BACKST-07-29 11.58.30, POS Debit MC FYE BACKSTAGE PA BR 877 351 2131 NY, Monitor all your subscriptions with DoNotPay, Subscription services cost more than it seems. ET. Additional membership benefits, included only with a Backstage Pass VIP membership are available within 2-3 days of purchase. But let me guess: not you. and our Without a signature. Cancel FYE Backstage Pass over the phone. Then the VIP is Free for one month and a monthly charge of $9.99 or $11.99 per month after that which is for people who love coupons and has a printer. The number is on the bottom of your receipt." To cancel your own subscription, simply navigate to your account settings page and click on where it says "Turn Auto-Renew Off" under your subscription info. CDs and DVDs are obsolete. There is even a customer agreement line on the receipt that says I agree to pay the fee if I sign that line, which she just decided not to have me sign or even show me so I wouldn't be tipped off as to what I was really being signed up for. I want it refunded to me and want this to stop! And, they have to scan the actual card then sit there and fill everything in most customers would question what the cashier was doing. Theres no need to waste your time and money on lawyers. Your browser's Javascript functionality is turned off. DO NOT GET FOOLED BY THIS MONEY LEECH OF A "MEMBERSHIP"! After that if you don't cancel it costs $11.99/month. I was a victim of the FYE VIP BACKSTAGE PASS scam as well. Log in to fyevip.com, go to My Account and click on the end membership link. the backstage bass and fye AREN'T RELATED! He then told me that I had opened the box, so I had no choice. This place sucks $11.99 charge for some stupid VIP pass this place has been scaming me for 2 years I never signed up for this . 2. To help you avoid undesired expenses, we can set you up with a virtual credit card. ); and I would have to call back in 5 days in order to cancel. Frustrated. VIP is a $12 monthly membership that provides discounts at FYE and other participating stores. So I called and canceled it and sat through the 30 minute explaination of how the card could give me such great discounts and how I still had a week left on my free trial so I should keep it. And honestly, we sign up for it as well. That being said, I still don't support the amount of trickery the FYE employees use to sign people up for this card. Resolved. And another question, why is fye charging me? No, the company doesnt let you put your membership on pause. I called the bank to see if they had a phone number and replied no. If this was how I treated customers at my job, I'd be fired immediately. Yes, it will. I occasionally make dumb mistakes, though: circa 2003, I bought a copy of Jesus Christ Superstar from FYE, and ended up with a $40 charge to Sam Goody's and a subscription to People Magazine. I will never shop at this pos fye again I will go to best buy or hh gregg if I need headphones or CDs or my electronics, This place I terrible who the hell is going to pay 11.99 a month for so stupid VIP pass .I never signed up for this such a scam terrible compay I will never shop here again I will go to best buy or hh gregg if I need CDs or headphones what a pos company fye is. Before I let them sign, I tell them that "If you don't call this number in 30 days, it's 11.99 a month that gets charged to this card." The VIP card is a joke. And another question, why is fye charging me? You just access your account on the website and click the "Cancel" button. I knew my 30 day trial would be up at the end of January and since I wasn't using the card and was on bed rest I really just could afford the $9.99 a month on something I didn't use. credit checks. I have signed up for the card, and cancelled it. I was interested in the discount at AMC and when that didn't work I called and cancelled. It's that easy! Payment Options. Posted 12/11/2013. I cancelled my debit card and got a new one, rather than deal with getting them to stop the charge. No refunds even if it's the first of the month. As expensive as there products are you would think they would not have to scam consumers as they do. There are two card available for FYE, first is the The Backstage Pass which is $25 for the year. FYE - Still haven't received order!! The $20.00 gift card you don't automatically get in the mail, you have to mail out for it yourself using the slip included in the VIP discount card package. You need to provide a receipt. And I'm stupid? 1. How to Cancel FYE VIP Subscription in 5 Easy Ways There is an easy way to cancel your FYE Backstage Pass. Over 100,000 locations. I have demanded, and after a lot of ###, finally gotten my signed copies. A receipt is required. Please sign the receipt" I signed up for this card in June of 2011, and the employee told me that if I change my mind within 30 days I can go back and cancel it, he never mentioned fees or ANYTHING. He then leaves the register and returns with another employee who will help me do the return (where was this other sales clerk hiding while everyone was at a single register, while the other two registers sat idle?) Emma is registered with the Financial Conduct Authority under the Payment Services Regulations 2017 for the provision of payment services. I also work at a Huge university and I will assure to tell every person I see about this so they do not support this company either. From the outside looking in, I know it's annoying to be pestered with a bunch of questions when you just want to leave. What makes this issue so striking is that they usually dont even use all those subscriptions. With DoNotPays virtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. Sure enough, I went about a full year with some unknown charge on my card every month, until I finally figured out it was FYE 2 years and about 20 calls later, they still refuse to cancel my card. Backstage Pass VIP subscription service that you no longer need just became so much easier. The guy was hard to understand. and $200 for all your financial emergencies. from your phone. I am so disappointed. What makes this issue so striking is that they usually dont even use all those subscriptions. Apt. I might as well not use the damn gift card, ordering online means paying the bull ### shipping and handling that the mail service charges, I don't trust those idiots. I said no, that we were all in queue, and it's my turn now, and returns don't take that long anyway. :], Ok, I apologize. There are 2 types of memberships: Backstage Pass Platinum and Backstage Pass VIP. Great Fun review: charge my debit card. Customer must call to cancel 1-877-351-2131 and can cancel at any time. I said the thing will cost more to ship than I paid for it, plus I only bought it an hour ago. You little twit You sit there and cry about poor you losing your job if you don't ram enough of these VIP cards down peoples' throats! I figured I wouldn't cancel it right away because I was still waiting for the gift card (but by now of course I had spent more on the membership than the $20, but I wanted to use the gift card along with the discount). Wish List. Order History. I addressed each one of the original poster's complaints in my comment, and then some. I called and complained and they said they world cancel again. When they refuse to help you or anything, say that you want to speak to a supervisor, NOW or you'll keep calling until you get to one. As soon as your free trial is over, you will be charged for your membership . They (well the register does) just save your credit card number. So as soon as I saw that I called, refused almost 5 times to keep it subscribed and got my $12 back in full. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . But the next month I got charged again so I called to see what was up. At my local FYE I was purchasing $50+ worth of merchandise. When you call, be certain to say you are canceling immediately and that you do not want to be charge. When I called they also verified my name and address, which was somewhat close to what it really was but was completely wrong. Featured review. Like someone else said, it says as clear as day how much the card costs on the pamphlet an employee gives you. You should receive a confirmation email within several days with additional instructions. I bought a CD (stupid) from FYE for $20 (stupid) and got hit with the same scam on my debit card. It sucks when companies do this because it turns alot of people dishonest just to save from getting fired. I don't like accusing people of dishonesty, but this is ridiculous. Privacy Policy. Silly me one last time for thinking that that last charge wouldn't go through. There is an easy way to cancel your FYE Backstage Passwith DoNotPay. I would go with the issue is with you whether you were told or not. Today, I called the company and asked to be removed. So I sent the company an e-mail (a not very nice one mind you) basically stating that I want ALL of my money back since they have dishonest, lying employees, or I'm going to get a lawyer (heh I may have went a little overboard). She confirmed it. If you want to keep your subscriptions under control, install the DoNotPay app to monitor it. If nothing else I was actually suprised to immediately talk to an operator and not a machine. I took it to myself to look up what it is all about and here is what I found out. 1. I'm going to give the company a call when they open, I'm going to give them a piece of my mind, and I will NOT let them push me around. **15% Off Sitewide! I willingly signed up for it.. but because of financial new financial issues I can't' afford to be having almost 12 bucks being taken out of my account for benefits I can't really use in the first place right now. To which I replied "I want to cancel my card". it suks that you have to be rude and crazy to get through to these people but do it! I'd like to call it a scam, but it was more of a case of not being up-front. I have cancelled my membership. I want it refunded to me and want this to stop! FYE - customer service. The cashiers don't take your information. Email Updates. Well my husband and I have never even heard of f.y.e. I'm sorry if I seemed apprehensive then. I figured that I was getting the 10% discount because they would send me junk mail or something; but to just to be sure I re-read my receipt to see if I was charged for anything I didn't buy. I hope this solves everyones problem. Silly me for thinking that it was $12 a year to get discounts on a few CD's, when in reality it was $12 A MONTH (which the clerk failed to mention). But we have quotas to live up to. He returns to offer me a store credit, which I accepted but noted I would be making this transaction public, so others can be warned about FYE's return practices, and how hard you will need to fight just to get fair treatment. Cancel Great Fun Over the Phone. After locating the magazine subscription you would like to cancel, simply click on the manage button. Even dumber when she tells me to sign the bottom of this long receipt ( I thought she ran my debit card as credit and was having me sign that ) and I didn't read what was on it. We regret that we are unable to cancel orders once they have been sent to one of our fulfillment centers or partners for processing. I just wanted to help others that are having problems with this and how to deal with it. It's just the truth. Well I did pay attention when the sales girl told me about the 30 day trial and $9.99 monthly fee, I can relate to being charged when I shouldn't have been. Your just in here to troll, not to help. I should have known right there to just stop her and walk out, that was dumb on my part. But that applies to pretty much every agreement you'll ever come across- it's not specific to the V.I.P. Knowing how difficult it can be for sales associates to get people to sign up, I said yes. He intentionally did not inform me of any subscription or any charges when I asked him if there was anything I needed to know. indefinitely?). I had no idea I was going to B VIP of anythingSo what did I do?I called my bank and change my ACCOUNT #Lesson Learned, ..Always listen to what anybody has to say especially when they're trying to sell U something. I'm paying for something i didn't even know I was signing for, all i know is that the sales person told me I was going to B saving 10% on my purchase today because of a special promotion they had going on. There is no reason anyone would willingly pay for it. 5968_FYE BACKSTAGE PASS 877-35 1-2131 NYUS Trace #15385170, POS PURCH MC FYE BACKSTAGE PA BR 877 351 2131 NY, CHKCARD MC FYE BACKSTAGE PA BR 877 351 2131 NY, Misc. Share your photos and videos with others to prove the truth of your words. So far I have had no problems. FYE Backstage Pass, also known as FYE VIP, is a loyalty program offered by the FYE retail store chain that provides its members with various discounts. While unpacking, I noticed it had been opened previously, because of sloppy repackaging, but didn't pay much attention to that. Then a month later you get a charge for $11.99 out of nowhere and when you call THEN they tell you that you have to activate it then cancel it and surprise! Member Price $26.99 The whole thing is a big scam, and I don't support it, but guess what -- I sold it to hundreds of people for 10 months, and I regret it entirely. Mind you, they didn't state something like "Are you sure you would like this canceled? All this with an attitude of too bad so sad, we don't know how to apologize. This morning I checked my bank account and they took 9.99 out again ! (oh joy). A pamphlet was thrown in her bag with her purchase of a 9.99 item. Well I'm a sales person and I don't convince anyone to get anything. If you purchased your FYE Backstage Pass membership at a FYE for your entertainment store, you may cancel the FYE Backstage Pass membership at that store, . You don't have to give any information. Only if you cancel your membership the same day you bought it. I demand it to be stopped and to be given a refund! There is nothing wrong with making people wait in line for you to read the fine print your credit card is being linked to.
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